Contents Cleaning & Pack-Out in Riverton, UT

Every restoration job includes contents. A Rosecrest homeowner in Herriman calling us after a kitchen protein fire isn’t just calling about the drywall, the cabinets, and the HVAC ductwork — she’s also calling about the 210 boxes of clothing, kitchen equipment, books, artwork, electronics, upholstered furniture, and family photographs that were in the house when the smoke migrated through every room. Restoration crews focused only on structural cleaning either leave contents in place during work (where they continue accumulating residue while the space around them is cleaned) or bag everything as disposal (where genuinely salvageable materials become an insurance settlement conversation instead of a returned belonging). Neither approach serves the homeowner well. Our pack-out workflow inventories, cleans, and returns everything that can be salvaged — sometimes in better condition than it was before the loss — and documents non-salvageable items with sufficient photographic and descriptive detail to support full insurance replacement value settlement. Contents work isn’t optional or supplemental. On most residential fire, smoke, and Category 3 water damage jobs, contents-related restoration and settlement represents 25 to 40% of the total claim value.

The Pack-Out Workflow

Every pack-out follows a documented sequence designed to satisfy both cleaning requirements and insurance documentation standards:

• 1. Room-by-room inventory — every item photographed in place before movement, categorized by room and by cleaning approach required, tagged with a unique inventory identifier that follows the item through the cleaning process, and logged with condition notes (pre-loss and post-loss). Antique, sentimental, or high-value items flagged for specialty handling.
• 2. Salvageability triage — items sorted into three streams: salvageable through standard cleaning (majority of contents in most jobs), salvageable through specialty restoration (electronics, artwork, photographs, textiles requiring specific techniques), and total loss requiring disposal (items where cleaning cost exceeds replacement value, or where contamination cannot be safely remediated). Every disposal decision documented photographically and reviewed with the homeowner before final commitment.
• 3. Packing — salvageable contents packed in standard restoration boxes (dish pack for fragiles, wardrobe boxes for hanging clothing, book boxes for weighted items, standard 1.5/3.0/4.5 cubic foot cartons for general contents). Fragiles wrapped individually with packing paper or bubble wrap; wall-mounted items removed with anchor hardware preserved.
• 4. Transport — enclosed climate-controlled trucks to our secured off-site facility. Load manifest matches the room-by-room inventory. Photographs at loading and unloading document any transit damage (rare, but documented when it occurs).
• 5. Off-site cleaning — contents cleaned in the appropriate stream (see below) at our facility over the timeline needed for the specific cleaning approach. Job-specific storage area assigned to each pack-out so contents from different customers don’t intermix.
• 6. Storage during structural work — cleaned contents held in climate-controlled storage until the structural restoration is complete and the property is ready for content return. Typical hold duration: 2 to 8 weeks for residential jobs.
• 7. Return delivery — contents delivered back to the property, placed in each room per the inventory, and unpacked to the level the homeowner requests (some prefer to unpack themselves; some want us to unpack and organize per the pre-loss configuration).

Cleaning Streams by Content Type

Ultrasonic Cleaning (Hard Contents)

Ultrasonic cleaning uses high-frequency sound waves (typically 40 kHz) transmitted through a cleaning solution to remove soot, smoke residue, and grime from hard-surface contents. The mechanism — cavitation microbubbles collapsing on the item surface at a molecular level — reaches into complex geometries (jewelry chains, engraved silver, ornate hardware, precision-machined parts) that no other cleaning method can address. Our facility runs multiple ultrasonic tanks: Bransonic B-3800 for small items, larger custom tanks for oversized contents. Solution chemistry varies by contamination type — alkaline detergent for smoke residue, acid-based for tarnish, enzyme-based for protein contamination.

Items appropriate for ultrasonic cleaning: kitchen and cooking utensils, dishware and glassware, hardware and fasteners, jewelry (with appropriate care for gemstones), collectibles and figurines, silverware, small electronics with sealed cases, tools, and any hard-surface item that can safely tolerate immersion in the cleaning solution.

Chemical Sponge and Hand-Cleaning (Painted and Finished Contents)

Painted furniture, finished wood contents, upholstered furniture (dry cleaning approach), and any content with surfaces that cannot tolerate immersion are hand-cleaned using chemical sponge (dry sponge), HEPA vacuum, and substrate-appropriate cleaning agents. Wet smoke residue uses solvent cleaners; dry smoke uses water-based detergents; protein residue uses enzyme cleaners. Multiple cleaning passes with progressively finer methods (dry sponge first, then damp wipe, then targeted spot cleaning as needed).

Ozone Chamber Treatment (Odor Abatement)

Salvageable contents that show odor contamination but are otherwise clean cycle through an ozone treatment chamber at our facility. Ozone at 3 to 10 ppm concentration for 12 to 48 hours penetrates soft goods, upholstery, and porous items to eliminate smoke odor and biological contamination odors that surface cleaning alone cannot address. Ozone treatment is not appropriate for all materials (rubber components can degrade, some plastics can yellow, some fabric dyes can shift), so ozone-appropriate contents are pre-screened during triage.

Electronics Restoration

Electronics affected by smoke, water, or particulate exposure require specialty cleaning that goes beyond standard content cleaning. Our approach depends on exposure type:

• Smoke and particulate exposure without moisture — disassembly, HEPA vacuum of internal surfaces, compressed air cleaning of circuit boards, careful removal of settled particulate that would otherwise continue affecting electronic performance and shortening component life. Reassembly and functional testing.
• Water exposure — immediate power disconnection, disassembly, thorough drying (typically 72 to 240 hours in a controlled-humidity chamber), isopropyl alcohol cleaning of circuit boards to displace residual moisture and remove mineral deposits, reassembly and functional testing. Salvage rates for water-exposed electronics depend heavily on how quickly power is disconnected after exposure.
• Combined exposure or thermal damage — case-by-case assessment. Items with visible thermal damage or corrosion on printed circuit boards typically don’t salvage economically.

Specialty electronics (audio equipment, cameras, high-end computer systems, medical devices, industrial control equipment) coordinate through Salt Lake City-based electronics restoration specialists when the required expertise exceeds our in-house capability.

Textile and Soft Goods Restoration

Clothing, linens, upholstery, drapery, and other textile contents cycle through our textile restoration workflow: pre-treatment sorting by contamination type and fabric care requirements, laundering with restoration-grade detergents (RXT-100, Fireside, or equivalent products formulated for smoke and water damage textile restoration), dry cleaning coordination for dry-clean-only items through our regional partner facility, and ozone treatment for residual odor. Upholstered furniture cleans in place at the restoration site (dry cleaning approach) or transports to our facility for full immersion cleaning when the upholstery construction supports it.

Photograph and Document Restoration

Family photographs, important documents, artwork on paper, and books affected by water or smoke require immediate specialized handling to prevent permanent damage. For water-exposed photographs and documents, we transport to our climate-controlled facility for controlled freezing (which stops microbial growth and stabilizes the item) followed by controlled freeze-drying to remove moisture without further damage. Smoke-affected photographs and documents undergo hand cleaning with photograph-safe materials. Severely damaged items coordinate through specialty conservation labs when the item’s sentimental or monetary value justifies the additional cost.

Non-Salvageable Documentation

Items that cannot be salvaged — whether due to material composition, contamination severity, or cost-benefit analysis — require thorough documentation to support insurance settlement:

• Photograph of each item in a way that shows condition and identifying details (brand, model, serial number when applicable).
• Description including brand, model, size, purchase date if known, and pre-loss condition.
• Replacement value research using current retail pricing for like-kind-and-quality items.
• Disposal method documentation per any applicable regulated waste requirements (Category 3 sewage contamination requires biohazard disposal, for example).

Every major insurance carrier operating in Utah (State Farm, Allstate, Farmers, USAA, Progressive, American Family, Liberty Mutual, Nationwide) accepts our contents documentation for settlement purposes. Homeowners can also cross-reference our documentation against their own pre-loss inventory records (photos, receipts, home inventory apps) to identify any items that were on the property but not on our documented list.

Service Area

Contents pack-out and cleaning coverage across the primary Salt Lake Valley service area, with pickup and return delivery from our secured off-site cleaning facility:

• Riverton — Rose Creek, Midas Crossing, Monarch Meadows, Royal Farms, Harvest Gardens, Sycamore Glen, Stone Ridge, Western Springs.
• Bluffdale — neighborhoods along Redwood Road, subdivisions east of Independence High School.
• Herriman — Rosecrest, Anthem, Sunrise Meadows.
• South Jordan — Daybreak (all villages), Riverfront, Jordan River Parkway neighborhoods.
• Draper — bench neighborhoods east of I-15, Corner Canyon, SunCrest.
• West Jordan — older housing grid west of Redwood Road, subdivisions around Copper Hills.

Frequently Asked Questions

Do I have to let you pack out everything, or can I keep some things?

You control the pack-out scope. Some homeowners want everything packed out for professional cleaning; others prefer to hand-carry high-value or high-sentimental-value items (jewelry, cash, important documents, laptops with sensitive data, small heirlooms) rather than transport them to our facility. During the initial walkthrough, we identify items you want to retain personal control over and work around them — either by leaving them in a designated safe zone within the property that isn’t affected by the restoration work, or by helping you transport them to your temporary residence during the restoration period. Items containing firearms, controlled substances (prescription medications), or legal documents receive particular attention during triage and are frequently retained by the homeowner rather than packed out.

How long does the pack-out and cleaning process take?

Pack-out execution (from arrival at the property to loading transport): typically 4 to 12 hours for a residential single-family home, longer for larger contents inventories or specialty items requiring careful individual attention. Off-site cleaning process: 5 to 15 days depending on cleaning stream (ultrasonic and standard cleaning finish faster than electronics restoration or textile processing). Contents stay in our climate-controlled storage until the structural restoration is complete and the property is ready for return delivery. Typical total pack-out through return delivery timeline: 3 to 8 weeks matched to the restoration work timeline. Return delivery and placement runs 3 to 8 hours depending on inventory size and unpacking scope.

Are my things safe at your facility?

Yes. Our contents storage facility maintains 24/7 monitored security with alarm system, controlled access, and video surveillance. Each pack-out is assigned to a dedicated storage area that isn’t shared with contents from other customers, preventing intermixing and preserving inventory integrity throughout the cleaning and storage period. Climate control maintains stable temperature and humidity ranges appropriate for long-term storage of textiles, electronics, artwork, and other environmentally sensitive contents. Insurance coverage on stored contents through our facility policy provides additional protection beyond the homeowner’s insurance during the storage period.

Will you find my valuables during the pack-out?

Every packing crew is trained to identify potentially valuable, sentimental, or legally sensitive items during the pack-out process — jewelry, cash, important documents, firearms, controlled substances, family heirlooms, and similar categories are set aside and reviewed with the homeowner rather than packed directly into general contents boxes. That said, we do not guarantee that every valuable will be identified as such during pack-out — if there are specific items you want tracked separately, please identify them during the pre-pack-out walkthrough. Small items in unusual locations (cash tucked into a book, jewelry stored inside a folded garment, important documents in an unmarked drawer) can be missed by any packing crew, ours included. The best protection is a pre-loss home inventory with photographs and a walkthrough during the initial assessment identifying items requiring special attention.

What if I want to add or remove items from the salvage list later?

The salvage/dispose triage decisions are reviewed with the homeowner before disposal is executed on any item. If your preferences change during the process — you decide you’d like to attempt salvage on an item we had triaged for disposal, or you decide to dispose of an item that had been on the salvage list — we accommodate those changes as long as they’re communicated before the disposal step is completed. For items that were legitimately triaged for disposal (contamination severity, cost-benefit) and where you’ve later requested salvage attempt, we can proceed but discuss any cost implications and the realistic probability of successful cleaning outcome. Items that have already been disposed of under initial triage decisions can’t be recovered.

Contact Pure Flow Water Damage & Restoration — Riverton Contents Pack-Out

Our Riverton office handles contents pack-out, off-site cleaning, and return delivery across Riverton, Bluffdale, Herriman, South Jordan, Draper, and West Jordan. Every pack-out documents room-by-room inventory, triage decisions, and cleaning outcomes at the level of detail insurance carriers require for full replacement value settlement. Ultrasonic cleaning, chemical sponge, ozone chamber treatment, electronics restoration, textile processing, and photograph and document conservation available through our facility and coordinated specialty partners.

• Emergency Line (24/7): (385) 289-3753
• Address: 5069 13400 S #400, Riverton, UT 84096
• Email: info@pureflowwaterdamagerestoration.xyz
• Utah DOPL Contractor License: #13845621-5501 (S220 Small Commercial & Residential)
• IICRC Certifications: WRT, ASD, AMRT, FSRT

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Office Hours

• Emergency Service: 24 hours a day, 7 days a week
• Office Staff: Monday – Saturday, 9:00 AM – 5:00 PM
• Closed: Sundays and State/Federal Holidays (emergency line always active)